Store Home | FAQ  | Submit Ticket | Login
 
Home
Knowledgebase
Submit Ticket
Troubleshooter
Login

Customer Support Center

Welcome to the Customer Support Center. From this area you can submit a help desk ticket to request support from our staff, chat live with a representative, search our knowledgebase of information and step through our troubleshooter to see steps to resolving a problem.

Chat with a Live Sales Representative Currently Offline

Submit a Ticket
Submit a help desk trouble ticket to our service representatives.
 
Live Chat
Chat with a customer service representative directly.
Currently Offline
Knowledge Base
Search our knowledgebase of information to find resolutions to common issues.
 
Troubleshooter
Find the resolution to issues by taking a step by step tour based on your responses to questions.
 

Frequently Asked Questions
Title Category Date
Key Information About Simsimgate.com New Users -Introduction 01-20-2008
12 Month Warranty On All Simsimgate.com Products After Sales Questions 01-23-2008
Can You Ship To ...[MY COUNTRY] ? New Users -Introduction 01-20-2008
How Long Do Orders Take To Deliver? Shipping & Delivery 01-22-2008
I Want To Make An Order! New Users -Introduction 01-20-2008
I Want To Make An Order! General FAQs/ HowTo... 01-20-2008
Instructions For Returning Faulty Goods New Users -Introduction 01-23-2008
Is Shipping Included In The Price? Shipping & Delivery 01-22-2008
MOQ: Simsimgate.com Minimum Order Quantity General FAQs/ HowTo... 01-20-2008
Simsimgate.com Terms and Conditions - Warranty and Returns Terms and Conditions 03-04-2008
Small Print All Customers Need To Read! New Users -Introduction 01-20-2008
Viewing Prices In Different Currencies New Users -Introduction 01-20-2008

Powered by Omnistar Live